City utility customers experienced a recent temporary change in the billing cycle which was a direct result of conversion issues involving program design by the company the City uses for utility billing.
Consequently, utility bills were sent in the mail on Friday, January 24, 2025, and customers have until February 13, 2025, to pay their most recent bill. Utility customer’s next utility bills, however, are planned to be sent on time on Monday, February 10, 2025.
City staff thank you for your patience as we continue to work with the utility billing software company with the conversion to a cloud-based program.